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At Citi Cards, we are dedicated to protecting your privacy. We want you to feel comfortable about giving us your email address. The following Email Policy was developed to help you understand how we use email and what your choices are.
By giving us a cell number, you agree that we or our service providers can contact you at that number by autodialer, recorded or artificial voice, or a text. Your phone plan charges may apply.
If you are currently enrolled in Alerts for your account, any updates you make to your phone number in your profile will also update the phone number your alerts are sent to.
To enroll in paperless for this credit account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and legal notices (as available) electronically only.
We send cardmembers various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.
To receive your legal notices electronically, your computer must be capable of printing or storing email, web pages and documents in PDF format and your browser must meet minimum system requirements.
Your privacy and security are important to us. That's why we require you to use a browser with 128-bit security encryption to proceed with your application. This protection helps to ensures that the information you send and receive will remain confidential.
If you choose to receive legal notices and statements electronically and then want a paper notice, call us at the number on the back of your card and we will mail it to you.
Cancelling Paperless Statements and Letters.
You may cancel in Account Online or by calling us at the number on the back of your card.
We'll send notifications regarding the availability of your statement online and legal notices to that address until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it in Account Online or call us at the number on the back of your card.
The alerting service allows you to request and receive messages about our credit card account(s).
By enrolling in or editing Alerts, you can subscribe to daily, weekly, or monthly account update notifications such as account balance, payment due, and payment posted, via SMS text messaging. Alerts will come from Best Buy® Credit Card Alerts, and you can text STOP to 21230 to stop Alerts, or text HELP to 21230 to receive help. For questions about the services provided, you can call 1-888-574-1301. Message and data rates may apply, and message frequency varies by account settings. Alerts are supported by most major mobile providers in the US, including AT&T, Verizon, T-Mobile, and Sprint. See our list of supported providers.
Alerts are effective as soon as you set them up in Account Online. You accept that each alert may not be encrypted, and may include your name and information pertaining to your account(s).
Receipt of each alert may be delayed, or prevented by factors affecting your Internet service provider, mobile carrier, and/or other factors outside of our control. Neither we, nor our affiliates, will be liable for losses or damages arising from (a) non-delivery, delayed delivery, or misdirected delivery of an alert; (b) inaccurate or incomplete content in an alert; or (c) your use or reliance on the contents of any alert for any purposes.
We reserve the right to terminate the alerting service, in whole or in part, at any time without notice. The information in any alert may be subject to certain time lags and/or delays. Thet ypes and timing of your alerts will be managed by you, and the alerts may be stopped or suspended by you at any time.
By enrolling in, or editing wireless alerts you previously enrolled in, you agree to the Terms and Conditions.
Note: No funds will be transferred at this time. Setting up Online Bill Payment authorizes your bank to transfer funds from your account only when you complete a payment request each month.
You can make an Online Payment once you enroll. Your payment will credit to your account as described in the paragraph titled "Same Day Crediting". If you use a bank account for the first time, we may hold the available line of credit equal to the payment for up to 3 business days.
You can schedule or make up to 4 online payments to be made beyond your billing cycle, but only two payments per day. Payments may be made for an amount less than or equal to the current balance.
If you do not make one Online Payment at least once every eighteen (18) months, you may have to re-register your bank account as though using it for the first time.
If a scheduled payment exceeds the current balance plus 7.5% at the time of execution, you agree that we will reduce the scheduled payment amount to the amount of your balance in full on your last statement.
The payment cutoff time for Online Bill or Phone Payments is midnight ET. This means we will credit your account as of the calendar day, based on Eastern Time, that we received your payment request. You can make changes to any payment until 5:00pm ET on the day it is scheduled to post. Review the Terms and Conditions.
Please Note: Any payment made on a weekend or holiday will be applied as of the day you make it. However, it will not be posted until the next business day. Your available credit will be updated and your payment account will be debited once your payment has posted.
If we receive your request to make an online payment by midnight ET, we will credit your payment as of that day. If we receive your request to make an online payment after that time, we will credit your payment as of the next day.
If any electronic payment is returned unpaid by your financial institution for any reason, we may charge, and you agree to pay, a returned payment fee. You may also be charged a late fee based on the terms and conditions of your Card Agreement. Subsequent scheduled payments may also be canceled.
By authorizing Online Bill Pay, I authorize Citibank, N.A. to initiate an electronic payment from my bank account and I authorize my bank to honor the withdrawal. This authority is for the My Best Buy® Credit Card account noted above and is to remain in effect until canceled in writing by Citibank, N.A., my financial institution, or me.