var chatConfigJson = { "identifier": "CRS_FUSION_SRV", "chatVendor": "LiveEngage", "lpAccountNumber": USCRS.getLpWhiteLabelAccountNum(), "lpAccountNumberSecondary": USCRS.getLpMBAccountNum(), "customerServiceConfigCallFlag": false, "divIds": "lpButtonDiv,lpButtonNeedHelp", "showRightChatButtonFlag": false, "liveEngageObj": "lpTag", "lpTagVersion": "1.8.0", "chatConfig": { "activate": "on", "lob": { "lobDescription": "crs-fusion", "chatLanguage": "en_us", "lobName": "servicing" }, "chatJS": [ { "src": "window.lpTag=window.lpTag||{},\"undefined\"==typeof window.lpTag._tagCount?(window.lpTag={site:lpTag.site||\"\",section:lpTag.section||\"\",tagletSection:lpTag.tagletSection||null,autoStart:lpTag.autoStart!==!1,ovr:lpTag.ovr||{},_v:\"1.8.0\",_tagCount:1,protocol:\"https:\",events:{bind:function(t,e,i){lpTag.defer(function(){lpTag.events.bind(t,e,i)},0)},trigger:function(t,e,i){lpTag.defer(function(){lpTag.events.trigger(t,e,i)},1)}},defer:function(t,e){0==e?(this._defB=this._defB||[],this._defB.push(t)):1==e?(this._defT=this._defT||[],this._defT.push(t)):(this._defL=this._defL||[],this._defL.push(t))},load:function(t,e,i){var n=this;setTimeout(function(){n._load(t,e,i)},0)},_load:function(t,e,i){var n=t;t||(n=this.protocol+\"//\"+(this.ovr&&this.ovr.domain?this.ovr.domain:\"lptag.liveperson.net\")+\"/tag/tag.js?site=\"+this.site);var a=document.createElement(\"script\");a.setAttribute(\"charset\",e?e:\"UTF-8\"),i&&a.setAttribute(\"id\",i),a.setAttribute(\"src\",n),document.getElementsByTagName(\"head\").item(0).appendChild(a)},init:function(){this._timing=this._timing||{},this._timing.start=(new Date).getTime();var t=this;window.attachEvent?window.attachEvent(\"onload\",function(){t._domReady(\"domReady\")}):(window.addEventListener(\"DOMContentLoaded\",function(){t._domReady(\"contReady\")},!1),window.addEventListener(\"load\",function(){t._domReady(\"domReady\")},!1)),\"undefined\"==typeof window._lptStop&&this.load()},start:function(){this.autoStart=!0},_domReady:function(t){this.isDom||(this.isDom=!0,this.events.trigger(\"LPT\",\"DOM_READY\",{t:t})),this._timing[t]=(new Date).getTime()},vars:lpTag.vars||[],dbs:lpTag.dbs||[],ctn:lpTag.ctn||[],sdes:lpTag.sdes||[],hooks:lpTag.hooks||[],ev:lpTag.ev||[]},lpTag.init()):window.lpTag._tagCount+=1;\n" }, { "src": "var isConversationTopic=false;var conversationTopicArray=[\"ActivationComplete\",\"AddUserSuccess\",\"AO_AutoPayComplete\",\"AO_BillPayPymtMade\",\"AO_RegistrationSuccess\",\"AppStarted\",\"AppSubmitted\",\"ATMAccess\",\"BPMakePymtSuccess\",\"CBOL_DepositsAppCompleted\",\"CBOL_IsBillPayEnrolled\",\"CBOL_PwdIDResetSuccess\",\"CBOL_SecureMsgSent\",\"DeleteUserSuccess\",\"EditUserSuccess\",\"GrantOnlineAccess\",\"RegistrationComplete\",\"RemoveOnlineAccess\",\"SetupUserSuccess\",\"SpendLimitGranted\",\"TNSuccess\",\"UpdateIncomeSuccess\",\"AO_BTSubmit\",\"Originations_Lead_Finish\",\"Originations_Lead_Start\",\"QuoteAuthDecline\",\"ATP_Fail\"];function addChatVariables(j,h){var f=getChatObjName();if(null!=f){var c=window[f];if(typeof c!=\"undefined\"){var g=getChatLPVersion();if(null!=g&&g==\"LP\"){c.vars.push(j,h)}else{if(null!=g&&g==\"LE\"){if(typeof j!=undefined&&null!=j){if(\"DVASessionActive\"==j){var e=c.section;if(typeof e!=undefined&&e instanceof Array){var b=e.length;if(b>4){e.splice(4,b-4,h)}else{if(b==4){c.section.push(h)}}}}if(isConversationTopic){for(var d=0;d