Help

How do I add or delete a payment source?

On the Payments page, find the Payment Sources module and select Manage Sources. You can add up to five payment sources or delete sources as you see fit.

How do I cancel an online payment?

On the Payments page, review your scheduled payments under Upcoming Payments. Find the payment you want to cancel and select the plus sign to reveal the full payment details. Choose Delete Payment and confirm that you want to delete the particular payment.

How do I set up automatic payments?

You can set up AutoPay here. Simply select a payment source and the amount for your automatic monthly payment. You may make autopayments for your minimum payment, for your minimum due + other amount, for your statement balance in full, or for another amount you specify.

I scheduled a payment, but now I can't find it. Where is it?

Your payment might not be visible when it’s being processed. Once it’s posted, you’ll be able to find it in your Account Activity and Payment History.

How are my payments applied?

We generally apply payments in excess of the Minimum Payment Due to higher APR balances first. However, when you have a deferred interest promotion on your account that is expiring within the next 2-3 billing cycles, we will apply your payment first to the Minimum Payment Due and then to the expiring deferred interest promotional balance before other balances. This may allow you to pay your deferred interest promotional balance in full before it expires and help you to avoid interest on the deferred interest promotional balance that might otherwise be billed to your account.

How often should I change my password?

We recommend you change your password at least once every six months.

Where can I learn about new features and how to navigate the website?

Take the site tour to learn about new features that simplify managing your account.

Why can’t I see feature updates or offers in my online account?

Check your browser settings. You may have installed an ad blocker that disables certain parts of the site.

What is an ad blocker?

An ad blocker is a browser plugin that turns off banner ads and other marketing communications within pages. If you have an ad blocker installed in your browser, you may miss certain parts of this site, like notices about new online account features or offers.

How can we help you?

Contact us by phone.

1-888-574-1301

Mon - Fri 9 a.m. - 9 p.m. local time
Saturday 8 a.m. - 8 p.m. local time
Sunday 8 a.m. - 6 p.m. local time

Contact us by mail.

My Best Buy® Credit Card

P.O. Box 790441
St. Louis, MO 63179-0441

My Best Buy® Credit Card Payments
P.O. Box 9001007
Louisville, KY 40290-1007

PO Box 70601
Philadelphia, PA 19176-0601

My Best Buy® Credit Card Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

Contact us by phone.

1-888-574-1312

Mon-Fri 9:00 am - 9:00 pm, Local Time
Sat 8:00 am - 8:00 pm, Local Time
Sun 8:00 am – 6:00 pm, Local Time

Contact us by mail.

Magnolia Credit Card
P.O. Box 790441
St. Louis, MO 63179-0441

Magnolia Credit Card Payments
P.O. Box 9001007
Louisville, KY 40290-1007

PO Box 70601
Philadelphia, PA 19176-0601

Magnolia® Credit Card Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

Contact us by phone.

1-888-574-1301

24 hours a day, 7 days a week

Contact us by mail.

My Best Buy MasterCard
P.O. Box 790441
St. Louis, MO 63179-0441

My Best Buy MasterCard Payments
P.O. Box 9001007
Louisville, KY 40290-1007

PO Box 70601
Philadelphia, PA 19176-0601

My Best Buy MasterCard Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

Contact us by phone.

1-888-574-1315

Mon-Fri 9:00 am - 9:00 pm, Local Time
Sat 8:00 am - 8:00 pm, Local Time
Sun 8:00 am - 6:00 pm, Local Time

Contact us by mail.

Pacific Sales Credit Card
P.O. Box 790441
St. Louis, MO 63179-0441

Pacific Sales Credit Card Payments
P.O. Box 9001007
Louisville, KY 40290-1007

PO Box 70601
Philadelphia, PA 19176-0601

Pacific Sales Credit Card Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

Contact us by phone.

1-888-574-1301

24x7x365

Contact us by mail.

My Best Buy® Visa® Card

P.O. Box 790441
St. Louis, MO 63179-0441

My Best Buy® Visa® Card Payments
P.O. Box 78009
Phoenix, AZ 85062-8009

PO Box 70601
Philadelphia, PA 19176-0601

My Best Buy® Visa® Card Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213