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Contact us by phone.

1-800-331-3703

Mon-Fri 7:00 am - 7:00 pm ET

Additional Phone Numbers

Technical Assistance
1-866-681-3318
Use 711 or other Relay Service
Outside the U.S., Canada and Puerto Rico, Phone Number
1-605-335-2222

Shell Credit Card

Customer Service
P.O. Box 6406
Sioux Falls, SD 57117

Contact us by mail.

Payment Addresses

Shell Card Payments
P.O. Box 9001011
Louisville, KY 40290-1011

Shell Card
Overnight Delivery/Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213